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Frances Bilbao

Director and Clinical Psychologist

Frances Bilbao

Frances is an experienced health sector leader, private practice owner, Director and Clinical Psychologist. Frances is the 2020-2021 Allied Health Awards Psychologist of the Year for her establishment and operation of Mums Matter Psychology, a leading perinatal psychology practice with a social conscience. She is the winner of the 2021 Australian Psychological Society (APS) College of Clinical Psychology Significant Contribution Award, the 2019 APS Elaine Dignan Award and her team at Mums Matter Psychology, the 2020-2021 Allied Health Awards Adult Team of the Year and 2022 Allied Health Awards Team Culture Excellence recipient. 

She was a finalist in the 2023 Women in Community Life Leadership in Women's Health Awards, the 2023 Civic Award in the Enterprise Maribyrnong for Innovative Business Award category, and 2022 Allied Health Awards Leadership & Management Excellence category. 

Her top skills include: 

  • Business and private practice leadership and management 

  • Program leadership, design, implementation and evaluation 

  • Project management 

  • Perinatal Clinical Psychology 

Within Mums Matter Psychology, Frances leads a team of 45+ perinatal mental health clinicians. She is a registered Supervisor for Psychologists and oversees the training of Psychology Masters students, Interns and Clinical Registrars. Frances is a full member of the Australian Psychological Society (APS) where she is the National Convenor of the Perinatal and Infant Psychology Interest group and Fellow of the College of Clinical Psychologists. 

She has over 10 years of clinical experience working with clients in the perinatal phase and has authored and presented at various Perinatal Mental Health and Maternal & Child Health conferences. Frances also has extensive experience working on projects across multiple industries in her former career as a management consultant and has a passion for community development. 

Frances has extensive training in perinatal psychology through institutions such as 

  • University of Sydney

  • The Royal Women's Hospital (Melbourne)

  • Royal Children's Hospital (Melbourne)

  • Parent and Infant Research Institute (PIRI)

  • Centre for Perinatal Psychology

  • Centre of Perinatal Excellence (COPE)

  • University of Exeter. 

She is an accredited Circle of Security Parent Educator and Bringing Baby Home (Gottman Institute) workshop facilitator. She is trained in the Newborn Behavioural Observation (NBO) system.

Frances can provide: 

  • Clinical Supervision for continued professional development purposes, Psychology Clinical Registrar programs, Masters level Psychology students and Psychology Interns (5+1 program)

  • Career mentoring for professional considering a perinatal psychology pathway 

  • Business development mentoring for those considering or developing a private practice

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